Integritetspolicy
1. Introduction
This privacy policy describes how Kithpaws (organization number: 06112913XX) collects, uses, stores, and protects personal data. We comply with the EU General Data Protection Regulation (GDPR) and applicable national laws in Sweden, Finland, and Denmark.
By using our website or making a purchase, you accept this policy and our processing of personal data. We actively work to ensure that your data is processed securely and in accordance with current legislation.
2. What personal data do we collect?
We only collect the personal data necessary to offer and provide our services. These include:
- Contact details: Name, address, email address, and phone number.
- Order details: Products you have purchased, payment information, and delivery address.
- Technical data: IP address, browser type, device information, and cookies.
- Communication: Customer service inquiries, email conversations, and other correspondence.
3. Purpose of processing
We process personal data for the following purposes:
- Order handling and delivery – To process and deliver your order.
- Customer service and support – To handle questions, complaints, and provide technical support.
- Marketing (with consent) – To send newsletters and offers.
- Legal obligations – To fulfill requirements under accounting and tax legislation.
- Security and website improvement – To improve and protect our website against fraud and unauthorized access.
4. Legal basis for processing
We process personal data based on the following legal grounds:
- Contract – Processing is necessary to fulfill a purchase agreement.
- Consent – For example, for newsletters and the use of cookies (can be revoked at any time).
- Legal obligation – When we must process data according to accounting and tax legislation.
- Legitimate interest – For example, for analyzing website usage and improving our services.
5. How long do we store your data?
We only store personal data for as long as it is required to fulfill the purposes for which it was collected.
| Type of data | Storage period |
|---|---|
| Order and transaction data | 7 years (according to accounting law). |
| Customer service cases | 3 years after last contact. |
| Marketing consent | Until consent is revoked. |
6. Sharing of personal data
We only share personal data with third parties when it is necessary to fulfill our obligations or when required by law.
Examples of recipients:
- Logistics partners – To deliver orders (PostNord, DHL).
- Payment service providers – To handle secure payments (e.g. Klarna, PayPal, Stripe).
- Authorities – In case of legal requirements, e.g. Skatteverket (Swedish Tax Agency).
We never sell personal data to third parties.
7. Security of personal data
We take technical and organizational measures to protect personal data against unauthorized access, loss, or manipulation.
Examples of security measures:
- SSL encryption for secure data transfer.
- Limited access to personal data within the organization.
- Regular security audits to detect and prevent data breaches.
8. Your rights under GDPR
Under GDPR, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data (unless we have a legal obligation to retain it).
- Object to certain processing, for example, for marketing purposes.
- Withdraw consent for newsletters and other mailings at any time.
- Request data portability of your data.
To exercise your rights, please contact us at:
Email: support@kithpaws.com
9. Cookies and tracking technology
We use cookies to improve your experience on our website.
Cookies are used to:
- Keep you logged in.
- Analyze visitor behavior to optimize the website.
- Display relevant advertisements.
You can change your cookie settings in your browser at any time.
10. Currency conversion and IP tracking
By using our website, you agree that third parties may process your IP address to determine your geographical location in order to display prices in the correct currency.
We use a session cookie to save your chosen currency, which ensures that the selected currency remains the same during your visit to the website. These cookies are automatically deleted when you close the browser.
11. Changes to this policy
We may update this policy as needed. The latest version will always be available on our website. For major changes, we will notify you by email or on the website.
12. Contact information
If you have any questions about this privacy policy or our processing of personal data, please contact us:
Company: 06112913XX
Email: support@kithpaws.com